Reference

Privacy Policy for your rich11 account

rich11 keeps your account details, device signals, cookies and UPI, Paytm, PhonePe records tied to clear privacy choices before you open an account.

Account dataCookie choicesUPI contextIndia privacy contact
rich11 Privacy Policy for your rich11 account
CONTACT ROUTES

Contact paths for privacy requests

Privacy requests work faster when you write from the email or phone number attached to your account. Tell us what you want checked, corrected, exported or removed, and include enough detail for us to find the right record. If your request involves UPI, Paytm, PhonePe or Google Pay, mention the date and reference number shown in your wallet history, but never send a full password or one-time code.

Team online

Account inbox

Use the message area inside your account for privacy questions linked to profile data, cookies, game-page activity or wallet records. Because you are already signed in, we can match your request to the right account with fewer checks.

Email request

Write to [email protected] if you cannot access your account or want a written privacy response. We may ask for proof of account control before sharing or changing personal data, especially where payment records are involved.

Wallet privacy query

For UPI, Paytm, PhonePe or Google Pay privacy questions, send the transaction reference shown in your account history. We use it only to locate the record and explain what data was stored or shared.

ACCOUNT CARE

Data care across Roulette and UPI

Every account screen leaves a data trail, from cookie choices to wallet checks and table access logs.

Data we collect

We collect details you give us, such as name, contact data and account settings, plus records created when you browse Cash or Crash, Bingo, Fishing War or wallet pages. Device and network data help us protect access.

Cookie use

Cookies remember your session, language, security state and basic page preferences. Analytics cookies help us see which privacy pages are read and whether forms work as expected, without needing your game choices for advertising sale.

Account security

Login records, device signals and unusual activity checks help us keep account access under control. If a new device or risky pattern appears, we may ask for extra verification before showing sensitive account or wallet data.

Payment privacy

UPI, Paytm, PhonePe and Google Pay records are handled with processors that need enough data to complete, trace or correct a transaction. We do not ask you to share one-time codes, card PINs or passwords.

Retention approach

We keep personal data only for account operation, legal duties, dispute handling, payment tracing and security needs. When a record is no longer required, we remove it or reduce it so it cannot easily identify you.

Change requests

You can ask us to correct profile data, update contact details, send a copy of account data or explain why a record remains. We answer after checking account control and any legal or payment duty.

Privacy questions before you join

This FAQ explains the privacy points you are likely to check before opening an account or using the wallet. It covers what we collect, how payment records are handled, how cookies work, what happens with Live Andar Bahar or Roulette activity, and how you can reach us for corrections or deletion requests. The answers are written for India and should be read with the local-law wording on this page.

We collect account details you provide, contact data, login records, device signals, cookie choices, wallet activity and support messages. Game-page activity may show which pages you opened, such as Roulette or Live Andar Bahar, for account and security purposes.

We use UPI, Paytm and PhonePe records to match wallet activity to your account, confirm transaction status, handle disputes and meet legal duties. We store reference details, timing and status, not your password or one-time code.

Yes. Write from your account inbox or email [email protected] and state that you want a copy of your personal data. We will verify account control before sending data, because wallet and identity records are sensitive.

Cookies keep you signed in, remember basic preferences and support security checks. Some analytics cookies show how privacy pages and forms work. You can change browser settings, though some account and wallet features may need session cookies.

We share data only when needed for hosting, payment processing, fraud checks, analytics, support tools, legal duties or account operation. Each share is limited to the purpose involved, such as tracing a UPI reference or protecting login access.

Retention depends on the type of record. Profile data remains while your account is active, payment and dispute records may remain for legal or processor needs, and short security logs may be removed sooner when no longer needed.

Send a request through your account inbox or email [email protected] with the data you want corrected or removed. We will check account control, apply local law, and explain if any record must remain for payment, dispute or security reasons.